Privacy Policy

1. Compliance with the Privacy Act 1988

This Privacy Policy outlines the data processing protocols maintained by Bit IQ ("the Platform", "we", "us", or "our"), headquartered at Level 18, 333 George Street, Sydney NSW 2000, Australia. We operate in strict accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We are committed to ensuring the confidentiality and security of personal information collected through our AI-driven infrastructure.

2. Categories of Information Collected

To provide institutional-grade AI analytics and satisfy Australian regulatory requirements, we collect:

Identity Information: Full legal name, date of birth, and government-issued identification required for mandatory Know Your Customer (KYC) and AML/CTF verification.

AI & Technical Telemetry: IP addresses, device identifiers, geographical metadata, and granular logs of user interaction with our proprietary neural interfaces.

Financial Telemetry: Source of funds information and digital asset telemetry as required under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006.

3. Purpose of Collection and Legal Basis

We collect and process information for the following specific purposes:

Service Delivery: To manage your account and deliver proprietary AI-driven market indicators.

Regulatory Compliance: To meet our statutory obligations under Australian law, including reporting requirements to AUSTRAC where applicable.

Security Protocols: For proactive fraud detection, prevention of cyber-attacks, and maintaining the integrity of the Sydney-hosted infrastructure.

System Optimization: To refine our AI models through the use of anonymised, aggregated datasets.

4. Data Security and Sovereignty

Bit IQ employs enterprise-grade security architecture:

Encryption: Data at rest is secured using AES-256 encryption; data in transit is protected via TLS 1.3.

Hosting: While we utilize high-security global cloud clusters for low-latency delivery, all data processing is managed under Australian data protection standards.

5. Access and Correction Rights

Under the APPs, you have the right to access the personal information we hold about you and to seek its correction. Requests can be submitted to our Privacy Officer at [email protected]. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).